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The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website. 
BR

Brenda Rivera

Legal Assistance of Western New York
Administrator
Rochester, New York
Wednesday, January 9
 

3:45pm

Broaden Your Audience: Tools to Reach Individuals with Disabilities, Low-Literacy Clients, and Limited English Speakers IrisMaria Mindlin • Aldo Montijo • Nicole Newman • Tanushree Padath
 
Thursday, January 10
 

8:45am

Integrated Phone Systems to Improve Case Management St. JeromeXander Karsten • Zahid Masood • Patrick Mathieu • Leslie Powell-Boudreaux

10:30am

Plan on Progress: Reimagining the Online Triage and Intake System in Illinois Conde/FrontenacHanna Kaufman • Rachel J. Perry • Laura Quinn • Teri Ross

1:45pm

Using Technology to Empower Advocates to Assist Limited English Proficient Clients IrisPatrick Fodell • Lillian Moy • Dave Nolette • Phong Wong

3:45pm

Evaluation 101: Understanding, Designing, and Implementing Evaluation Methods and Practices within the Legal Aid Community Orleans/Rosalie/St. ClaudeEd Marks • Rachel J. Perry • Tara Saylor • Kelly Shaw-Sutherland
 
Friday, January 11
 

8:00am

Legal Server CMS User Group Conde/Frontenac

9:30am

Content is King...If Your Users Can Find It Orleans/Rosalie/St. ClaudeGwen Daniels • Jack Haycock • Maureen Jouhet

11:15am

Connecting Clients to Access -- Remotely Bringing Attorneys and Clients Together for Document Assembly MaurepasCraig Harrison • Michael Hofrichter • Claudia Johnson