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The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website. 
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BR

Brenda Rivera

Legal Assistance of Western New York
Administrator
Rochester, New York
Wednesday, January 9
 

3:45pm

Broaden Your Audience: Tools to Reach Individuals with Disabilities, Low-Literacy Clients, and Limited English Speakers IrisMaria Mindlin • Aldo Montijo • Nicole Newman • Tanushree Padath
 
Thursday, January 10
 

8:45am

Integrated Phone Systems to Improve Case Management St. JeromeAlexander Karsten • Zahid Masood • Patrick Mathieu • Leslie Powell-Boudreaux

10:30am

Plan on Progress: Reimagining the Online Triage and Intake System in Illinois Conde/FrontenacHanna Kaufman • Rachel J. Perry • Laura Quinn • Teri Ross

1:45pm

Using Technology to Empower Advocates to Assist Limited English Proficient Clients IrisPatrick Fodell • Lillian M. Moy • Dave Nolette • Phong Wong

3:45pm

Evaluation 101: Understanding, Designing, and Implementing Evaluation Methods and Practices within the Legal Aid Community Orleans/Rosalie/St. ClaudeEd Marks • Rachel J. Perry • Tara Saylor • Kelly Shaw-Sutherland
 
Friday, January 11
 

8:00am

Legal Server CMS User Group Conde/Frontenac

9:30am

Content is King...If Your Users Can Find It Orleans/Rosalie/St. ClaudeGwen Daniels • Jack Haycock • Maureen Jouhet

11:15am

Connecting Clients to Access -- Remotely Bringing Attorneys and Clients Together for Document Assembly MaurepasCraig Harrison • Michael Hofrichter • Claudia Johnson