The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website
Back To Schedule
Wednesday, January 9 • 1:45pm - 3:00pm
Putting Theory into Practice: User- and Data-Centered Product Design

Log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
In building successful digital products, people often make a lot of assumptions. It's important to ground those assumptions, or validate them, through the collection of data. This session will focus on a variety of practical and affordable methods for data collection at various stages in the life cycle of a project. The panel will cover interviewing, mental models, surveys, prototyping, and randomized controlled trials. In addition, the panel will walk through case studies that show the results of their research and how they got there, including: how they chose participants: interview/testing guides they used, the analysis formats employed; and how they applied the results. The panel will highlight research conducted for the new Ohio Legal Help website and several Florida Justice Technology Center projects.

avatar for Susan Choe

Susan Choe

Ohio Legal Assistance Foundation, Deputy Director and General Counsel
Susan Choe is currently the Deputy Director and General Counsel for the Ohio Legal Assistance Foundation. Prior to joining the Foundation, Ms. Choe served as Chief of the Ohio Attorney General’s Consumer Protection Section and Civil Rights Section. Ms. Choe has extensive experience... Read More →
avatar for Virtual Law Clinic

Virtual Law Clinic

Theory and Principle, LLC
Virtual Law Clinic is a modern pro bono management, volunteer training, and multi-party collaboration platform. VLC is designed to provide a modern and easy-to-use experience for pro bono teams to manage matters, training materials, and volunteers, as well as allowing for volunteer... Read More →
avatar for Laura Quinn

Laura Quinn

Principal, Laura Quinn Consulting
Laura is an independent consultant specializing in the intersection of technology, user experience, and research to improve access to justice nationwide. Formerly the founding Executive Director of Idealware, she's helped organizations including Ohio Legal Help, the Florida Justice... Read More →

Wednesday January 9, 2019 1:45pm - 3:00pm CST
Maurepas 3rd Floor