The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website
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Thursday, January 10 • 8:45am - 10:00am
Open Referral in Action: New Solutions for the Legal Service Directory Problem

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People seeking help often need assistance that legal aid providers can't provide. Information about the accessibility of other legal aid providers is often hard to find and even harder to trust. Legal aid resource directories are typically maintained in duplicative, incompatible silos, and it's often a struggle to keep them up-to-date. This status quo not only fails legal service providers and their clients, but it also hinders analysis of community needs and program effectiveness. It doesn’t have to be this way. Open Referral is helping organizations take a new approach to this old problem. By using a common data standard and interoperable tools, we can develop a resource directory infrastructure — enabling information about legal aid resources to be updated and verified once, then made simultaneously available to all the different tools and contexts in which people might want to use it. This session will look at several implementations of Open Referral in legal aid — including the Florida Legal Aid Resource Federation, Minnesota’s Legal Organization Online Network, and the Northwest Justice Project.

avatar for IV Ashton

IV Ashton

President & Founder, LegalServer
IV Ashton has spent his 20-year legal career leveraging technology to increase access to justice for vulnerable populations throughout the World. Mr. Ashton began his legal career working internationally, applying technology to promote the rule of law. Mr. Ashton oversaw the development... Read More →

Greg Bloom

Founder, Open Referral
Greg Bloom is the founder of Open Referral, which is promoting open access to resource directory data (i.e. information about the health, human, and social services available to people in need). Previously, Greg directed communications for Bread for the City, the District of Columbia’s... Read More →
avatar for Ilenia Sanchez-Bryson

Ilenia Sanchez-Bryson

Chief Information Officer, Legal Services of Greater Miami
Ilenia Sanchez-Bryson is the Chief Information Officer at Legal Services of Greater Miami. She works with staff at every level of her organization and across the legal services community to use technology to improve performance. Ilenia also oversees the program’s Intake Department... Read More →
avatar for J. Singleton

J. Singleton

Program Manager, MN Legal Services State Support
J. Singleton is the Program Manager of Legal Services State Support. She has led many successful development and redesign projects that have improved access to justice for Minnesotans statewide, including the redesign of LawHelpMN.org, creation of Minnesota’s Legal Organizations... Read More →

Thursday January 10, 2019 8:45am - 10:00am CST
Iris 8th Floor