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The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website
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Thursday, January 10 • 8:45am - 10:00am
Open Referral in Action: New Solutions for the Legal Service Directory Problem

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People seeking help often need assistance that legal aid providers can't provide. Information about the accessibility of other legal aid providers is often hard to find and even harder to trust. Legal aid resource directories are typically maintained in duplicative, incompatible silos, and it's often a struggle to keep them up-to-date. This status quo not only fails legal service providers and their clients, but it also hinders analysis of community needs and program effectiveness. It doesn’t have to be this way. Open Referral is helping organizations take a new approach to this old problem. By using a common data standard and interoperable tools, we can develop a resource directory infrastructure — enabling information about legal aid resources to be updated and verified once, then made simultaneously available to all the different tools and contexts in which people might want to use it. This session will look at several implementations of Open Referral in legal aid — including the Florida Legal Aid Resource Federation, Minnesota’s Legal Organization Online Network, and the Northwest Justice Project.

Speakers
avatar for IV Ashton

IV Ashton

Founder, President, LegalServer
IV Ashton is the founder and President of LegalServer and Houston.AI. IV has a proven track record of providing technical assistance to nonprofit organizations with regard to designing, developing and implementing vital information and knowledge management solutions. As the co-founder... Read More →
GB

Greg Bloom

Lead, Open Referral
Greg Bloom is the founder of Open Referral, which is promoting open access to resource directory data (i.e. information about the health, human, and social services available to people in need). Previously, Greg directed communications for Bread for the City, the District of Columbia’s... Read More →
avatar for Ilenia Sanchez-Bryson

Ilenia Sanchez-Bryson

Chief Information Officer, Legal Services of Greater Miami, Inc.
| Ilenia Sanchez-Bryson works with staff at every level of Legal Services of Greater Miami and across the legal services community to use technology to improve performance. Ilenia believes that technology is just a tool to improve the way we serve the community and therefore focuses... Read More →
avatar for Jenny J. Singleton

Jenny J. Singleton

Legal Technology Project Manager, MN Legal Services State Support
Jenny ("J") Singleton is the Legal Technology Project Manager at Legal Services State Support where her responsibilities range from managing document assembly and online intake projects to coordinating advocate training and administering ProJusticeMN.org. She is a 2012 graduate of... Read More →


Thursday January 10, 2019 8:45am - 10:00am
Iris 8th Floor

Attendees (56)