Richard is a lawyer and a recognized expert on the delivery of legal services over the Internet. For the past two decades, Richard has pioneered the concept of online legal services by establishing one of the first virtual law firms in the United States.

Richard has served as Co-Chair of the ELawyering Task Force of the American Bar Association and now serves on the Standing Committee on the Delivery of Legal Services of the ABA. He presently serves on the governing Council of the Law Practice Division, ABA. In 2009, the ABA Journal recognized Richard as one of 50 Legal Rebels throughout the Unites States - individuals who are engaged in changing the legal profession. In 2010, Richard received a Louis M. Brown Lifetime Achievement Award from the American Bar Association in recognition of his innovations in the delivery of legal services.

Richard is also a Fellow of the College of Law Practice Management.