Ilenia Sanchez-Bryson is the chief information officer at Legal Services of Greater Miami. She works with staff at every level of her organization and across the legal services community to use technology to improve performance. Ilenia believes that technology is just a tool to improve the way we serve the community and, therefore, focuses on improving the underlying processes before implementing new technology. Ilenia received a B.A. in International Relations and Juris Doctor from Florida International University.