Known for critical thinking, creative solutions, and collaboration, Hernandez provides client support, training, planning and implementation of operations, communication, office relocations and build-outs. Accomplishments include: standardizing a Legal Services program of 16 offices with hardware, software, phone system and CMS, and building a successful help desk unit and technology internship program. He gets the “impossible” done, always with kind-heartedness and respect. Once a member of the NYS Chief Justice’s Task Force Tech Committee, Hernandez works passionately to help protect equal access for the least advantaged.