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The 2019 Innovations in Technology Conference will be held at the JW Marriott New Orleans, 614 Canal Street, New Orleans, LA. All attendees must register using the conference registration website. 
TA

Thomas A. Trent

South Carolina Legal Services
Intake Managing Attorney
Columbia, South Carolina
Websitesclegal.org and lawhelp.org/sc
Thomas Trent graduated from University of South Carolina Law School in 1984 and began working for South Carolina Legal Services (SCLS) in 1986. He has been involved in management since 1992. He has been the managing attorney of the SCLS’ intake office since 2002. He supervises staff in local offices and conducts intake staff trainings statewide. Through collaboration, he authored SCLS' Intake “playbook” Manual that has been used by other LSC programs in developing their intake policies, procedures, and intake script questions. SCLS' Intake “playbook” Manual is on LSC's website as a best practice. In addition, he continues to be a team member for SCLS' online intake system that allows applicants to apply for legal services in 47 case types and is a current member of SCLS’ SharePoint Online TIG project.
Tuesday, January 8
 

2:00pm CST

Conference Registration Ile De France Ballroom Foyer

5:00pm CST

Welcome Gathering Ile De France Ballroom Foyer
 
Wednesday, January 9
 

8:30am CST

Welcome and Opening with LSC President Jim Sandman Ile De France BallroomJim Sandman

9:15am CST

Opening Plenary: Rapid Fire Tech Talks Ile De France BallroomSara Agate • Will Hornsby • Renee Knake • Mark C. Palmer • Roger Smith

10:00am CST

Break Ile De France Ballroom Foyer

10:30am CST

Ensuring Justice in a World of Artificial Intelligence and High Tech Tools Conde/FrontenacIV Ashton • Virginia Eubanks • Alex Gulotta • Patricia Pap

12:00pm CST

Affinity Lunch: Statewide Legal Portals & Triage Conde/Frontenac

1:45pm CST

Practical Legal Services Applications of Artificial Intelligence Conde/FrontenacIV Ashton • Justin Brownstone • Abhijeet Chavan

3:00pm CST

Networking Break Ile De France Ballroom Foyer & 8th Floor

3:45pm CST

Broaden Your Audience: Tools to Reach Individuals with Disabilities, Low-Literacy Clients, and Limited English Speakers IrisMaria Mindlin • Aldo Montijo • Nicole Newman • Tanushree Padath

7:00pm CST

Conference Reception The Riverview Room - 4th Floor, Jackson Brewery Millhouse Building
 
Thursday, January 10
 

8:45am CST

Open Referral in Action: New Solutions for the Legal Service Directory Problem IrisIV Ashton • Greg Bloom • Ilenia Sanchez-Bryson • J. Singleton

10:00am CST

Break Ile De France Ballroom Foyer & 8th Floor

10:30am CST

Plan on Progress: Reimagining the Online Triage and Intake System in Illinois Conde/FrontenacHanna Kaufman • Rachel J. Perry • Laura Quinn • Teri Ross

11:45am CST

Lunch on Your Own N/A

1:45pm CST

Limited Scope Services: A Core Part of 100% Access Conde/FrontenacDave Aarons • Katherine Alteneder • Jessica Bednarz • Marquita Green

3:00pm CST

Networking Break Ile De France Ballroom Foyer

3:45pm CST

I Get Diversity but What is Inclusion: The Impact of Implicit Bias in Legal Tech MaurepasSara Agate • Andres Y. Gonzalez • Dina Shafey Scott • Miguel Willis

5:15pm CST

Rapid Fire Tech Talks Ile De France BallroomMaureen Jouhet • John Mayer • Steven McGarrity • Tanushree Padath • Laura Quinn • Sarterus Rowe

6:30pm CST

Dinner on Your Own/Affinity Group Dinners N/A
 
Friday, January 11
 

7:30am CST

Breakfast Ile De France Ballroom Foyer

8:00am CST

Legal Server CMS User Group Conde/Frontenac

9:30am CST

Content is King...If Your Users Can Find It Orleans/Rosalie/St. ClaudeGwen Daniels • Jack Haycock • Maureen Jouhet

10:45am CST

Break Ile De France Ballroom Foyer

11:15am CST

Connecting Clients to Access -- Remotely Bringing Attorneys and Clients Together for Document Assembly MaurepasCraige Harrison • Michael Hofrichter • Claudia Johnson